Successful online businesses need to have products and services that consumers must want to avail of and make them come back for more. Since you are the owner, your job does not end after you sell your product. You must also provide excellent customer support even after the sale has been made to make sure your customers are satisfied and will continue to come back to you for your services. This is quite a task to undertake especially if you deal with many clients. You can create a forum wherein your customers can ask questions or give feedback or you can come up with a FAQ site to address common customer concerns.
Here are five Help Desk Themes for WordPress to help you maintain healthy and lasting customer relations.
This responsive theme provides your business with a help desk so you can improve on giving support to your customers. It comes with a live search function and BBPress integration so your team can interact with your customers better. You also won’t have to deal with repetitive questions with your FAQ pages that customers can go directly to find their answers.
Transform your WordPress site into a no-nonsense ticketing system. This theme is very effective in keeping you abreast of project statuses, managing tickets, and sharing files and information. You are allowed unlimited user accounts and you can also set up different user groups for your team.
This FAQ theme gives you a sleek and elegant look. It is a responsive theme so that your customers can access it through their mobile devices with ease. It also has a search function so your clients can find the topic they are looking for and get their answers quickly.
Use this WordPress help desk theme to allow your clients to submit their tickets and then have your team manage and resolve these issues. SupportPress also allows you to send messages to members of your team privately and its knowledgebase prevents spam and repeated issues.
Business owners can use this theme to get their customers involved in their products and services by offering them a platform where they can share their ideas to and feedback. You can ask for suggestions, areas for improvement, create online polls, and enhance customer relationships.
What do you think of the themes listed above? If you know of other WordPress help desk themes, you are very welcome to discuss them here.